Medical Cooling Concession and Heating Electricity Concession Scheme

The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have a chronic medical condition, such as multiple sclerosis, autonomic system dysfunction, significant burns or a severe inflammatory skin condition, which is aggravated by changes in temperature.

The Medical Cooling and Heating Electricity Concession Scheme provides:

It currently provides $340.85 (including GST) per year to eligible applicants (eligibility is reviewed every two years).

How do I apply for the Medical Cooling and Heating Electricity Concession Scheme?

Contact Smart Service Queensland to see if your eligible and to apply for this concession.

Home Energy Emergency Assistance Scheme

The Home Energy Emergency Assistance Scheme:

  • is for Queensland households experiencing problems paying their electricity or reticulated natural gas bills as a result of an unforeseen emergency or a short-term financial crisis
  • is one-off emergency assistance to help with paying your home energy bills

 

The Home Energy Emergency Assistance Scheme:

The Home Energy Emergency Assistance Scheme pays up to $720 once every 2 years.

Eligibility

To be eligible you must be responsible for paying the outstanding bill (the bill does not need to be in your name) and meet one of the following:

  • hold a current concession card, or
  • have an income equal to or less than the Australian Government’s maximum income rate for part-age pensioners. Contact Centrelink for details of the maximum income rate.
  • be part of your energy retailer’s hardship program or payment plan.

Full eligibility details, including the types of emergency situations you might get help for, are available from 1st Energy or participating financial counselling service.

How do I apply for the Home Energy Emergency Assistance Scheme?

Contact us at 1st Energy and we’ll assist you with your application.

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new electricity company currently servicing New South Wales, Victoria and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.