Concessions

Concessions

Annual Electricity Concession

The Annual Electricity Concession is available to help ease cost of living pressures by providing concession cardholders with a discount.

The Annual Electricity Concession provides:

17.5%* off electricity bills. If your total bills exceed $3,000 for the annual period, you will need to apply for the Excess Electricity Concession

*Not applicable to the first $171.60.

Eligibility

You are eligible for this rebate if you hold any of the below concession cards:

How do I apply for the Annual Electricity Concession?

Contact 1st Energy with your concession details to apply.

The following Commonwealth and State Government issued cards are not eligible for energy concessions:

Victorian Seniors Card
“CA” (Carer Allowance) Health Care Card
“FO” (Foster Care) Health Care Card
Veterans Affairs White Card for Specific Conditions
Veterans Affairs Gold Card Dependent.

Excess Electricity Concession

Concession households with annual electricity bills of more than $3,000 for the current annual concession period will need to apply for the Excess Electricity Concession to continue to receive the 17.5 per cent concession on electricity consumed above this amount.

The Excess Electricity Concession provides:

Approved customers will continue to receive 17.5%* off electricity bills.

*Only applicable to electricity bills which have exceeded $3,000 per year

*Only applicable to electricity bills which have exceeded $3000 per year

Eligibility

You are eligible for this rebate if you hold any of the below concession cards:
The following Commonwealth and State Government issued cards are not eligible for energy concessions:

Victorian Seniors Card
“CA” (Carer Allowance) Health Care Card
“FO” (Foster Care) Health Care Card
Veterans Affairs White Card for Specific Conditions
Veterans Affairs Gold Card Dependent.

How do I apply for the Excess Electricity Concession?

1st Energy will identify if you need to apply for the Excess Electricity Concession and provide you with an application form. To apply, affected eligible concession cardholders will need to submit a completed application to the Department of Health & Human Services.

The department will check your eligibility, and advise 1st Energy who will calculate the Excess Electricity Concession and apply the discount to your energy bill.

Recipients of the Life Support Concession and/or the Medical Cooling Concession are exempt from the need to apply for the Excess Electricity Concession and are not required to lodge an application form in order to receive the concession.

Eligibility

You are eligible for this rebate if you hold any of the below concession cards:
The following Commonwealth and State Government issued cards are not eligible for energy concessions:

Victorian Seniors Card
“CA” (Carer Allowance) Health Care Card
“FO” (Foster Care) Health Care Card
Veterans Affairs White Card for Specific Conditions
Veterans Affairs Gold Card Dependent.

Winter Gas Concession

Discounts on gas bills are available for eligible concession card holders to help ease the cost of living during the winter months.

Winter Gas Concession provides:

17.5% off gas usage and service costs.

The concession is calculated after retailer discounts are deducted.

The concession does not apply to the first $62.40 of the six-month winter period bills. This is calculated as a daily rate on each bill.

Households with very high bills (over $1,734.00 in the period from 1 May to 31 October 2022) will need to apply for the excess gas concession to continue to receive a concession on their bill.

Eligibility:

A gas account holder who holds one of the following eligible cards:

  • Pension Concession Card
  • Health Care Card
  • Veterans’ Affairs Gold Card

How do I apply for the Winter Gas Concession?

Phone 1st Energy and give your concession card details over the phone.
We will check your concession card details with Centerlink and apply the concession to your bill.