We have recently received reports of scam callers pretending to be from 1st Energy. Please be aware that we will never ask you to install software on your computer or request bank details to deposit Energy Bill Relief payments. If you receive any calls like this, please do not provide any personal information, and disconnect from the call. If you wish to verify the legitimacy of any interaction related to 1st Energy, please contact us directly on 1300 426 594.