Founded in 2014, we are a new electricity company currently servicing New South Wales, Victoria and Queensland. We are Australian based and dedicated to providing energy that actually reflects the real cost of doing business whilst giving our customers confidence and peace of mind that we care about them.
You don’t often have to call your energy company for support, but when you do, it can be frustrating. You could be waiting on hold, being transferred to different departments, and your issue might not be solved in a prompt manner. We know this, and this is why we, as a small retailer, can promise an excellent level of customer service and quick solutions.
At 1st Energy we recognise customers are faced with the energy dilemma of wanting to cut costs now and wanting a guarantee those costs will stay low over time. Our promise is we won’t take your benefits away from you after your contract term. As a customer service focused retailer – we promise you’ll be looked after at all times.
Our team has years of experience in the retail energy industry, here in Australia and internationally and have now come together to build a better energy partner for your business and home