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Concessions & Rebates

Concessions & Rebates

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  • Tasmania
  • Annual Electricity Concession

    Heating allowance

    Life support concession

    Medical cooling or heating concession

    For more information, please visit the  www.concessions.tas.gov.au.

  • New South Wales
  • Low Income Household Rebate

    Family Energy Rebate

    NSW Gas Rebate

    Medical Energy Rebate

    Life Support Rebate

    Energy Accounts Payment Assistance (EAPA)

    Seniors Energy Rebate

    For more information on rebates, please visit the NSW Department of Planning and Environments website.

  • Victoria
  • Concessions

    Electricity Transfer Fee Waiver

    Utility Relief Grant

    Medical Cooling

    Life Support Rebate

    For more information on concessions, please visit the Victorian Government’s Department of Health & Human Services Concessions website or contact the Concessions hotline on 1800 658 521 (toll-free).

  • Queensland
  • Electricity Rebate

    Home Energy Emergency Assistance Scheme

    Medical Cooling Concession and Heating Electricity Concession Scheme

    For more information on rebates, please visit the Queensland Government website.

  • South Australia
  • Residential Energy Concessions

    SA Concessions Energy Discount Offer

    Cost of Living Concession

    Medical Heating and Cooling Concession

    Emergency Electricity Payment Scheme (EEPS)

    For more information on rebates, please visit the South Australian Government website.

  • Energy Bill Relief
  • Energy Bill Relief Fund 2023

    The Australian government is partnering with state and territory governments to provide up to $3 billion in electricity bill relief for eligible households and small businesses. You can find more information by visiting the website here.

    What does this mean for you?

    The electricity bill relief package varies for each state. Payments will be made in instalments starting around July or August 2023 depending on which state you live in and when you receive your bill.

    Energy relief payment amounts

    Queensland

    • $700 for vulnerable households who receive the existing $372 QLD electricity rebate (total of $1,072)
    • $550 for all other households with an active electricity account
    • $650 for eligible small businesses

    South Australia

    • $500 for eligible households ($125 paid quarterly), in addition to the SA energy concession
    • $650 for eligible businesses ($162.50 paid quarterly)

    New South Wales

    • $500 for eligible households, in addition to existing NSW energy rebates
    • $650 for eligible small businesses

    Victoria

    • $250 for eligible households, in addition to the VIC electricity concession
    • $325 for eligible small businesses
    • Plus $250 direct payment to all households by applying for the Power Saving Bonus payment.

    Tasmania

    • $500 for eligible households, paid as instalments from 2023 to 2025
    • $650 for eligible businesses, paid as two credits 2023 to 2024

    You can find out more information about what your entitlements are at each of the websites below.

Annual Electricity Concession

Heating allowance

Life support concession

Medical cooling or heating concession

For more information, please visit the  www.concessions.tas.gov.au.

Low Income Household Rebate

Family Energy Rebate

NSW Gas Rebate

Medical Energy Rebate

Life Support Rebate

Energy Accounts Payment Assistance (EAPA)

Seniors Energy Rebate

For more information on rebates, please visit the NSW Department of Planning and Environments website.

Concessions

Electricity Transfer Fee Waiver

Utility Relief Grant

Medical Cooling

Life Support Rebate

For more information on concessions, please visit the Victorian Government’s Department of Health & Human Services Concessions website or contact the Concessions hotline on 1800 658 521 (toll-free).

Electricity Rebate

Home Energy Emergency Assistance Scheme

Medical Cooling Concession and Heating Electricity Concession Scheme

For more information on rebates, please visit the Queensland Government website.

Residential Energy Concessions

SA Concessions Energy Discount Offer

Cost of Living Concession

Medical Heating and Cooling Concession

Emergency Electricity Payment Scheme (EEPS)

For more information on rebates, please visit the South Australian Government website.

Energy Bill Relief Fund 2023

The Australian government is partnering with state and territory governments to provide up to $3 billion in electricity bill relief for eligible households and small businesses. You can find more information by visiting the website here.

What does this mean for you?

The electricity bill relief package varies for each state. Payments will be made in instalments starting around July or August 2023 depending on which state you live in and when you receive your bill.

Energy relief payment amounts

Queensland

  • $700 for vulnerable households who receive the existing $372 QLD electricity rebate (total of $1,072)
  • $550 for all other households with an active electricity account
  • $650 for eligible small businesses

South Australia

  • $500 for eligible households ($125 paid quarterly), in addition to the SA energy concession
  • $650 for eligible businesses ($162.50 paid quarterly)

New South Wales

  • $500 for eligible households, in addition to existing NSW energy rebates
  • $650 for eligible small businesses

Victoria

  • $250 for eligible households, in addition to the VIC electricity concession
  • $325 for eligible small businesses
  • Plus $250 direct payment to all households by applying for the Power Saving Bonus payment.

Tasmania

  • $500 for eligible households, paid as instalments from 2023 to 2025
  • $650 for eligible businesses, paid as two credits 2023 to 2024

You can find out more information about what your entitlements are at each of the websites below.

The Australian Government is providing $3.5 billion to extend and expand the Energy Bill Relief Fund and provide electricity bill rebates to all Australian households and eligible small business electricity customers in 2024-25 to ease cost of living pressures.

All Australian households will receive a $300 rebate and eligible small businesses $325 from the Australian Government, to be paid in quarterly instalments on electricity bills throughout 2024-25.

This is in addition to other concession rebates and cost-of-living support packages from your state government.

Households

  • All Australian households are eligible for a $300 annual rebate that will be applied in quarterly instalments to electricity bills from 1 July 2024 in Queensland and 31 July 2024 for all other states.

Small businesses

  • Small businesses must meet their state and territory definition of electricity ‘small customer’, as determined by their annual electricity consumption threshold, to be eligible for a $325 annual rebate. The annual electricity consumption threshold for state and territory small customers is provided below.
  • Small businesses whose annual electricity consumption is above the threshold set by their state and territory government will not be eligible for bill relief.

State Annual electricity consumption threshold for small customers
NSW 100 MWh
VIC 40 MWh
QLD 100 MWh
SA 160 MWh
TAS 150 MWh

More information is available here.

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The Australian Government is providing $3.5 billion to extend and expand the Energy Bill Relief Fund and provide electricity bill rebates to all Australian households and eligible small business electricity customers in 2024-25 to ease cost of living pressures.

All Australian households will receive a $300 rebate and eligible small businesses $325 from the Australian Government, to be paid in quarterly instalments on electricity bills throughout 2024-25.

This is in addition to other concession rebates and cost-of-living support packages from your state government.

Households

  • All Australian households are eligible for a $300 annual rebate that will be applied in quarterly instalments to electricity bills from 1 July 2024 in Queensland and 31 July 2024 for all other states.

Small businesses

  • Small businesses must meet their state and territory definition of electricity ‘small customer’, as determined by their annual electricity consumption threshold, to be eligible for a $325 annual rebate. The annual electricity consumption threshold for state and territory small customers is provided below.
  • Small businesses whose annual electricity consumption is above the threshold set by their state and territory government will not be eligible for bill relief.
State Annual electricity consumption threshold for small customers
NSW 100 MWh
VIC 40 MWh
QLD 100 MWh
SA 160 MWh
TAS 150 MWh

More information is available here.

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