Payment Options

You can organise a direct debit by calling us on 1300 426 594.
Alternatively, you can complete the direct debit form and send it to us via:

Mail: PO Box 16029, Collins St West. VIC 8007
Email: support@1stenergy.com.au

You can pay your bill quickly and securely with your credit card. Use our secure online payment portal to pay now.

Using the unique reference number found on your bill, it’s easy to make a payment. To pay via BPay, please call your bank, building society or credit union to make payment from your cheque or savings account or use their online facility. BPay biller code: 878876

Phone (credit card payments only)

Call 1300 426 594 to pay via credit card over the phone. Simply have your Visa or MasterCard ready before you call.

Mail

Post the payment slip from your current 1st Energy bill with your cheque made payable to:

PO Box 16029, Collins Street West, VIC 8007

Pay you bill in advance

You can choose to pay your bill in advance and we offer a range of payment options as set out below to help you do that.

Centrelink

Customers receiving Centrelink benefits can apply for energy payments to be made via Centrepay. You can contact Centrelink on 1800 050 004 and quote 1st Energy’s Centrepay Reference Number 555117312V to arrange your Centrepay deductions.