1st Energy Customer Charter – Customer Charter
1st Energy Toolkit (Energy tracker) – Energy tracker
1st Energy Fees and Charges – Additional Charges
1st Energy Privacy Policy – Privacy Policy Feb 2019
1st Energy Standard Retail Contract Terms and Conditions (Victoria) – Effective pre 01 July 2019
1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 December 2017
1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 January 2019
1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 February 2019
1st Energy Market Retail Contract Terms and Conditions – Effective pre 01 March 2020
1st Energy Market Retail Contract Terms and Conditions – Effective 01 March 2020 (current version)