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1st Energy Customer Charter – Customer Charter

1st Energy Toolkit (Energy tracker) – Energy tracker

1st Energy Fees and Charges – Additional Charges

1st Energy Privacy Policy – Privacy Policy Feb 2019

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1st Energy Standard Retail Contract Terms and Conditions (New South Wales & Queensland & Victoria) – Effective pre 01 December 2017

1st Energy Standard Retail Contract Terms and Conditions (New South Wales & Queensland) – Effective pre 01 February 2019

1st Energy Standard Retail Contract Terms and Conditions (New South Wales & Queensland) – Effective from 01 February 2019 (current version)

1st Energy Standard Retail Contract Terms and Conditions (Victoria) – Effective pre 01 July 2019

1st Energy Standard Retail Contract Terms and Conditions (Victoria) – Effective from 01 July 2019 (current version)

 

1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 December 2017

1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 January 2019

1st Energy Market Retail Contract Terms & Conditions – Effective pre 01 February 2019

1st Energy Market Retail Contract Terms and Conditions – Effective 01 February 2019 (current version)

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We’ll help. Call us on 1300 426 594

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new electricity company currently servicing New South Wales, Victoria and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.