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1st Energy Customer Charter – Customer Charter
1st Energy Toolkit (Energy tracker) – Energy tracker
1st Energy Fees and Charges – Additional Charges
1st Energy Privacy Policy – Privacy Policy
Standard Retail Contract Terms and Conditions:
Market Retail Contract Terms & Conditions:
General Terms and Conditions:
1st Energy Promotions:
1st Energy Refer a Friend Promotion Offer Effective 13 February 2022 (Tasmania Only)
Dine With 1st Energy Terms and Conditions – Effective 01 December 2021 (current version)
Ultimate Match Day Terms and Conditions – Effective 25 March 2022 (current version)
1st Plus $50 – Effective 12 April 2023 (Tasmania Only)
Win Free Power For A Year Competition – Effective 01 April 2023 (current version)
Win Diamonds vs South Africa Tickets – Effective 28 September 2023
Internet:
NBN Fibre Connect Program
1st Energy JackJumpers Competition
2025.
Terms and Conditions
1. This competition is open to new customers who join 1st Energy from the 20th of December 2024 (Eligible Entrant). Existing Tasmanian customers can enter the competition by completing a Google review for 1st Energy at
https://g.page/1stEnergy/review and/or a Product Review at
https://www.productreview.com.au/listings/1st-energy/write-review and leave the phrase Go JackJumpers at the end (Eligible Entrant).
2. Your 1st Energy account must be active during Competition Period.
3. The Promoter is 1st Energy Pty Ltd (ABN 71 604 999 706) 459 Little Collins Street, Melbourne VIC 3000.
4. Entry is only open to Tasmanian residents aged 18 years or over (“Eligible
Entrants”).
5. 1st Energy employees and its agents are not eligible to enter this competition.
6. The Competition commences 12:00AM AEST 20 December 2024. and ends 11.59pm AEST 5 February 2025 (“Competition Period”), unless extended by the
Promoter.
7. The Promoter reserves the right to close the Competition earlier without warning. The Winner will be notified by email. This is a game of chance and no
skill is required to enter. The winner will be based on a randomised draw, after
meeting the entry requirements listed in these Terms and Conditions. The randomised draw will occur 48 hours prior to the start time of each basketball
game below.
8. To enter the Competition, Eligible Entrants must during the Competition Period, move your electricity to 1st Energy by either signing up online or by calling
1300 426 594 or by completing a Google review at https://g.page/1stEnergy/review and/or a Product Review at
https://www.productreview.com.au/listings/1st-energy/write-review for 1st Energy. Eligible entrants will receive a maximum of one (1) entry per household
and/or one (1) entry per household Google review and/or one (1) entry per household Product Review. Eligible entrants will be entered into each draw.
9. The Promoter reserves the right, at any time, to verify the validity of entries and
entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions will be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those
rights.
10.One (1) prize draw winner will be selected at random. This will take place at the Promoter’s office: Level 12: 459 Little Collins Street, Melbourne VIC 3000. The
results of the Competition are final, and the Promoter will not entertain any correspondence on, or appeal against, the results.
11.The Winner will receive four (4) tickets for one (1) of five basketball games,
MyState Bank Arena, Glenorchy, Tasmania, occurring on either one of the following dates and time:
- JackJumpers v Phoenix 05 Jan 2025, 04:30 PM (start time 4.30pm)
- JackJumpers v 36ers 10 Jan 2025, 07:30 PM (start time 7.30pm)
- JackJumpers v Wildcats 12 Jan 2025, 02:30 PM (start time 2.30pm)
- JackJumpers v Hawks 30 Jan 2025, 07:30 PM (start time 7.30pm)
- JackJumpers v Taipans 08 Feb 2025, 05:30 PM (start time 5.30pm)
The Winner will be notified 48 hours in advance of winning the prize via email and must claim the prize in advance of 24 hours of the basketball game start time.
12.The Prize is not transferable or redeemable for cash or a credit on your 1st Energy account.
13.If this Competition is interfered with in any way or is not capable of being
conducted as reasonably anticipated due to any reason beyond the reasonable
control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) to modify, suspend, terminate, or cancel the Competition, as appropriate.
14.Any cost or expenses associated with entering the Competition and accessing,
claiming and/or using the Prize is the Entrant’s responsibility.
15.Except for any liability that cannot be excluded by law, the Promoter (including
its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the
Competition, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or
misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.
16.Despite anything to the contrary, to the maximum extent permitted by law, the
Promoter will not be liable under these Terms and Conditions for any consequential loss including but not limited to any special, indirect or consequential loss, loss of profit (including anticipated profit), loss of benefit
(including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated savings),
loss of reputation, loss of use (including both real and anticipatory) and/ or loss
or corruption of data, whether under statute, contract, equity, tort (including
negligence), indemnity or otherwise.
17.The Promoter collects personal information in order to conduct the Competition
and may, for this purpose, disclose such information to third parties, including
but not limited to agents, contractors, service providers, and prize suppliers.
Entry is conditional on providing this information. The Promoter may, for an
indefinite period, unless otherwise advised, use the information for
promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter.
18.All entries become the property of the Promoter. By entering the competition,
Entrants understand and agree that the Promoter (and its affiliates and companies that work for the Promoter) may use, disclose, and republish the
information provided by them on the Promoter’s website or app.