Home Energy Assistance Scheme
Home Energy Assistance Scheme
Compare Plans
Electricity & Gas
Moving House
Internet
Home Energy Emergency Assistance Scheme
The Home Energy Emergency Assistance Scheme:
- is for Queensland households experiencing problems paying their electricity or reticulated natural gas bills as a result of an unforeseen emergency or a short-term financial crisis
- is one-off emergency assistance to help with paying your home energy bills
The Home Energy Emergency Assistance Scheme:
The Home Energy Emergency Assistance Scheme pays up to $720 once every 2 years.
Eligibility
To be eligible you must be responsible for paying the outstanding bill (the bill does not need to be in your name) and meet one of the following:
- hold a current concession card, or
have an income equal to or less than the Australian Government’s maximum income rate for part-age pensioners. Contact Centrelink for details of the maximum income rate.
- be part of your energy retailer’s hardship program or payment plan.
Full eligibility details, including the types of emergency situations you might get help for, are available from 1st Energy or participating financial counselling service.
How do I apply for the Home Energy Emergency Assistance Scheme?
Contact us at 1st Energy and we’ll assist you with your application.