The electricity and gas meters are used to calculate how much energy is being used at your property. There are various types of electricity and gas meters and this guide will help you in identify your meter type, reading it and submitting them to us. As each meter displays the reading differently, please make sure you identify your correct meter type. 

Where to find your meter?


House

If your meter is outside, you should find it attached to one of the walls, or on the front or rear porch of your home.
Not there? Typical locations inside your home include your hallway, laundry or garage.

Apartment

If you live in an apartment, duplex or other multi-dwelling building, your meters should be together in one place, either in the basement, carpark or in a cabinet on your floor.
Your meter should be labelled with your unit number, so make sure you’re reading the correct meter. If you’re not sure, check the meter number with the number on your 1st Energy invoice.

What type of meter do you have?


There are various types of meters. But all electricity meters have a unique meter number. Your meter number is unique to the electricity meter at your premises. Every establishment also has an unique NMI (National Meter Identifier, which is used by the meter service provider to identify the meter). You can find your NMI on page 2 of your bill.

If your meter looks like this, then it is a Clock dial electricity meter. Check whether the meter number is the same as the one on your latest 1st Energy invoice. A clock dial meter has several small clock faces. To conduct a reading, note the numbers from each clock, from left to right. If a pointer is between 2 numbers, note the lower number. When the pointer is between 0 and 9, read 9.

For example, the meter number of the attached image is 52459155 and the reading is 83736.

If your meter looks like this, it is the Cyclonic dial meter. Confirm that the serial number on the meter is same as the number mentioned in your latest 1st Energy invoice. Note down your meter read by typing in each number from left to right, including all leading zeroes.

If the dial has two readings as L and H. Note down both of them in the form given below. These record your usage for different periods including the Peak and Off-peak.

For example, the Meter number of the above image is 03137923 and the reading is 00003.

There are different types of Digital meters. Most of them look alike with numerical reading on their screen. If yours look like the one above, check whether the serial number on the meter is same as the one on your latest 1st Energy invoice. Then record the usage for Peak and Off-peak, including all the leading zeroes.

If your meter has a ‘Display’ button, press it multiple times to reveal different readings on the screen. Note them all down on the form below. Also, do not press the ‘Boost’ button.

For example, the meter number on the above image is 12345678 and the reading is 123456.

How to submit your meter read?

To submit your meter read, just fill the below form and send it to us.

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new electricity company currently servicing New South Wales, Victoria and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.