Switch your plan

We’re all about helping you save and get an energy deal that’s best for you. If you wish to change plans, simply follow the simple steps below.

Step 1

Check your rates and available plans

Click below to view the rates and Fact Sheets for the plans available at your address. Compare them with the rates on your latest bill to see if you could save.

**Click here to check your rates and choose the right plan for you, then return to this form to complete your plan switch. Please do not proceed through the sales process as this is for new customers only.

Step 2

Confirm your plan switch

Click below to view the rates and Fact Sheets for the plans available at your address. Compare them with the rates on your latest bill to see if you could save.

Service Type(Required)

Electricity

Gas

Please note: Gas is currently only available in Victoria. Please complete one form per fuel/account as required.

Which plan would you like to switch to?(Required)

You may be eligible for government funded energy concessions, rebates or support programs. Visit the concessions page for information about available assistance, eligibility criteria and how to apply.

Which plan would you like to switch to?(Required)

Your Account Type(Required)

Residential

Business

Sorry, Solar sharer offer is only for Residential customers

Smart Meter(Required)

Yes

Sorry, you are not eligible for the Solar Sharer Offer because a smart meter is required for this plan.

Account Number – (you can find this at the top of your bill or price change notice)(Required)

Your full name(Required)

Email (use the email address attached to your account)(Required)

By submitting this request, I confirm that:

I have reviewed and accept the pricing, fees, charges, benefits and key terms of the offer I have selected.
I understand that, if this request is accepted by 1st Energy, I will enter a new retail contract with 1st Energy for the offer I have selected. The applicable prices and charges will take effect once my request has been processed, in accordance with the terms of my new offer.
I have reviewed my details in ‘my account’ and confirm that my concession details, life support information and payment details are current and accurate. If I need to update any of this information, including registering a concession or life support equipment, I will contact 1st Energy on 1300 426 594.
I understand that a 10-business-day cooling-off period applies and that I may cancel this contract within that period in accordance with my cooling-off rights.
For customers in NSW, QLD, TAS & SA, under your market retail contract, increases to tariffs or charges, and decreases to energy payments (such as feed-in tariffs), will generally only take effect on a single date within July each year, unless an exception applies under applicable energy laws or regulatory requirements, including certain distributor driven tariff changes or products linked to wholesale market prices.
I confirm that I have read and understood the Solar Sharer Offer (SSO) and understand that usage above the daily free usage cap will be charged at applicable rates.

Consent(Required)

I agree

1st Energy acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

I’m looking for:

1300 426 594

Switch your plan

Step 1

Check your rates and available plans

Step 2

Confirm your plan switch

Meters & Connections

Billing & Payment

Support

Support

Contact Us

I’m looking for:

I’m looking for:

1300 426 594

Switch your plan

Step 1

Check your rates and available plans

Step 2

Confirm your plan switch

Important information about the Solar Sharer Offer

Free Usage Period

I’m looking for: