Why Choose 1st Energy? How We Help Victorians Pay Less for Power

At 1st Energy, we know comparing electricity prices in Victoria can be overwhelming—but it doesn’t have to be. Here’s how we help customers take control of their bills.

Transparent, Honest Pricing — No Surprises

We believe in upfront, clear rates. Our standing offer prices include all distributor charges, so there are no hidden costs. All our electricity plans are available to view on our website and are updated no more than once every six months, unless regulatory changes require it. You’ll always know exactly what you’re paying for—no bill shock, ever.

Compare and Switch — Made Simple

Our online sign-up is straightforward: enter your postcode, compare available electricity (and, where relevant, gas) plans, and make the switch in minutes. We remove the confusion and help you find the best plan fast.

Fairness with the Victorian Default Offer (VDO)

All our standing offer plans are aligned with the Victorian Default Offer (VDO)—the regulated benchmark for fair energy pricing in Victoria. Every bill shows a clear comparison to the VDO so you can confirm you’re getting a fair deal.

We Support Our Customers

Life happens. We offer payment assistance options including flexible arrangements, payment plans, and hardship support. Eligible customers can access concessions, rebates, and apply for the Utility Relief Grant Scheme through us.

Accurate, Transparent Billing

We use actual meter reads whenever possible. If we estimate your usage, it’s clearly marked, and we adjust your account once an actual read is received so you only pay for what you use.

Easy to Join. Easy to Leave.

Switching to 1st Energy is hassle-free. There are no lock-in contracts or exit fees—you stay because you want to.

Why 1st Energy Makes Sense for Victorian Households

Transparent rates

No hidden fees—what you see is what you pay.

VDO-aligned plans

Know you’re getting a fair, regulated price.

Easy online comparison & sign-up

Find and switch plans with confidence.

Accurate billing

Only pay for what you use—no surprises.

Customer support & flexibility

Payment plans, hardship help, and bill relief.

No exit fees

Complete freedom and peace of mind.

Ready to Take Control of Your Power Bill?

At 1st Energy, we’re committed to making energy more affordable, transparent, and fair for all Victorians.

Learn more or get started at 1stenergy.com.au.