The annual electricity concession provides a daily discount to eligible customers as a cents per day rate. The current concession is 137.980 cents per day.

Eligible cards are:

  • DHS or DVA Pensioner Concession Card
  • DHS Health Care Card
  • ImmiCard (Bridging Visa E)
  • Tasmanian Concession Card (issued by Department of Communities Tasmania)

To apply for the annual electricity concession, contact 1st Energy.

Heating allowance

An allowance of $56 a year is made to eligible pensioners to assist with heating costs. Payments of $28 are made in May and September.

The allowance is available to people who hold a:

DHS or DVA Pensioner Concession Card.

A single pensioner must not have more than $1,750* in cash assets and married/de facto pensioners must not have more than $2,750. *

*Other conditions also apply.

For more information:

Department of Communities Tasmania
Phone: 1800 300 068
Web: www.communities.tas.gov.au

Life support concession

 The life support concession provides a daily discount to eligible customers who use an approved life support system or who live with someone who uses such a system in their principal place of residence.

The approved devices and current rates are:

  • Oxygen concentrator, 102.268 cents per day
  • Peritoneal dialysis machine, 75.877 cents per day
  • Haemo-dialysis machine, 75.877 cents per day
  • Chronic positive pressure and airways regulator, 36.289 cents per day
  • Continuous positive airways pressure machine, 36.289 cents per day
  • Respirator (iron lung), 135.259 cents per day
  • Combination oxygen concentrator and chronic positive pressure and airways regulator, 138.558 cents per day
  • Phototherapy machine, 192.722  cents per day
  • Left ventricular assist device, 36.289 cents per day

To apply for this concession, eligible customers need to complete the Application Form and have it certified by their medical practitioner before submitting it to their electricity retailer.

For more information, contact 1st Energy.

Medical cooling or heating concession

The medical cooling or heating concession provides a daily discount to eligible customers who have, or who live with a person who has, a medical condition that requires the cooling or heating of the customer’s principal place of residence in order to manage that medical condition. The current concession is 41.328 cents per day.

To apply for this concession, eligible customers need to complete the Application Form and have it certified by their medical practitioner before submitting it to their electricity retailer.

For more information, contact 1st Energy.

Need assistance?
We’ll help. Call us on 1300 426 594

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new electricity company currently servicing New South Wales, Victoria and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.