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Payment options
For accounts starting with 1, 2, 3, 4 or 5.
Choose a payment method below. If your account starts with 9, view payment options for your account.
Direct debit
Set up direct debit through My Account on the website or app, or call 1300 426 594. For the form and further information, visit Direct Debit and select the option for accounts starting with 1–5.
Credit card
Pay with Mastercard, Visa or American Express through our secure online payment portal. For UnionPay, use our BPOINT payment portal.
BPAY
Pay through your bank, building society or credit union using online banking or phone banking. Use the unique reference number on your bill.
BPAY biller code: 878876
Centrepay
Centrepay is a free, voluntary bill-paying service for Centrelink customers. You can arrange regular deductions from your Centrelink payment through your Centrelink account in myGov.
1st Energy Centrepay reference number: 555117312V
Visit Services Australia for information. You can also use the Centrepay deduction authority form and guide to start or change a deduction. Send completed forms to [email protected].
Phone
Call 1300 426 594 to pay by credit card. Have your Visa or Mastercard ready.
PayPal
Pay using PayPal through our secure payment portal.
Post your cheque with the payment slip from your current 1st Energy bill to:
1st Energy
PO Box 16029
Collins Street West VIC 8007
Pay in advance
You can choose to pay your bill in advance using the payment options above.
