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Family and domestic violence support services
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Summary
Getting your energy bills under control is only one part of dealing with family or domestic violence. This article lists external support services that can provide you with advice and assistance to help you get your security and independence back.
List of support services
Australia-wide
Service |
How they can help |
Contact details |
Police |
If you or your child/family is in immediate danger | Call 000 |
Services Australia |
Centrelink, Medicare, Child Care Social workers can provide short term counselling, support and information, and refer you to other support services | Social Work Services: call 13 28 50 Multilingual: call 13 12 02 or visit Services Australia |
Lifeline |
Crisis support services | Call 13 11 14 Open 24/7 |
1800 RESPECT |
Free, confidential family violence and sexual assault counselling services | Call 1800 737 732Open 24/7or visit 1800 Respect |
Relationships Australia |
Counselling, mediation and family dispute resolution services | Call 1300 364 277Local call cost from anywhere in Australia |
Financial Counsellor –National Debt Helpline |
Free help in managing bills and debts, or financial independence | Call 1800 007 007 or visit National Debt Hotline |
Community Legal Centres Australia |
A directory of community law centres in Australia | Visit Community Legal Centres |
Women’s Legal Services Australia |
Legal centres specialising in women’s legal services | Visit Women’s Legal Services |
Family Relationship Advice Line |
Information and advice on family relationship issues and parenting arrangements after separation | Call 1800 050 321 Mon–Fri 8am–8pm Sat 10am–4pm |
13YARN |
Free, confidential crisis support for Aboriginal or Torres Strait Islanders | Call 13 92 76Open 24/7Visit 13YARN |
Qlife |
Free LGBTI peer support to chat through a range of issues | Call 1800 184 527Open daily 3pm–midnightVisit Qlife |
MensLine Australia |
Free support services for men | Call 1300 78 99 78Open 24/7Visit MensLine |
New South Wales
Service |
How they can help |
Contact details |
NSW Domestic Violence Helpline |
Counselling and referrals for women in NSW | Call 1800 656 463Open 24/7Visit The Department of Communities & Justice (DCJ) |
Queensland
Service |
How they can help |
Contact details |
Womensline |
Free information, support, counselling and referral service for women in QLD to find pathways to safety | Call 1800 811 811Open 24/7Visit DVConnect |
Mensline |
Free information, support, counselling and referral service for men in QLD | Call 1800 600 636Open 9am–midnight, 7 daysVisit DVConnect |
South Australia
Service |
How they can help |
Contact details |
Domestic Violence Crisis Line (DVCL) |
Free information, support and referral service for women in SA | Call 1800 800 098Open 24/7Email Women’s Safety Services SAVisit Women’s Safety Services |
Victoria
Service |
How they can help |
Contact details |
WIRE – Women’s Information & Referral Exchange |
Free information, support and referral service for women, non-binary and gender diverse people in Victoria | Call 1300 134 130Visit WIREWalk-In Centre: L1, 673 Bourke St, Melbourne, VicMon–Fri 9.30am–4.30pm |
Safe Steps |
Support services for anyone in Victoria who is experiencing or afraid of family violence | Call 1800 015 188Email Safe StepsOpen 24/7Visit Safe Steps |
Western Australia
Service |
How they can help |
Contact details |
Women’s Domestic Violence Helpline |
Free information, support and referral service for women in WA | Call 1800 007 339Open 24/7 |
Men’s Domestic Violence Helpline |
Free information, support and referral service for men in WA | Call 1800 000 599Open 24/7 |
