Let us know you’re moving

Moving out or arranging energy at your new property? Contact us so we can help organise your move and finalise your current account.

Have your account number, property address and moving date ready. Our Contact Us page will help you reach the right team.

If you have a manually read meter, please make sure it is safely accessible for a final reading.

If you are moving within the next five business days, call us on 1300 426 594 as soon as possible to discuss the arrangements.

Need energy at your new property? Call us on 1300 426 594 for help with your next steps.