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FAQs
It’s easy! Either jump online and follow our easy 4 step sign up process or give our friendly team a call on 1300 426 594 and they will do it for you. Once you have selected your 1st Energy plan we will transfer you over to us on your next scheduled read date (in some instances this can take up to 90 days but it is generally much quicker) or if you want to transfer straight away (and who wouldn’t!) give us a call on 1300 426 594 and we will discuss a special meter read.
Of course! Please give us a call on 1300 426 594 and we will be happy to talk through our options.
Once you have your account number you can register on My Account from the website, it is as simple as that. There you will have access to latest invoices, your consumption, account details, meter information and much more all at your fingertips.