What do I do if I received an estimated bill?
What can I do? Once we receive actual reads or complete meter data, your usage will be reconciled. That means you may see a credit or additional charges on your next bill, depending on your actual usage. Submit an electricity meter reading If you have a basic electricity meter and your current reading is lower …
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What is the Solar Sharer offer?
The SSO is a regulated standard electricity plan that many retailers are required to make available to residential customers with a smart meter in NSW, South East Queensland and South Australia from 1 July 2026.
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How do I read and understand my bill?
Confused by supply charges, Kilowatts, usage rates, and
other jargon on your bill? Our Bill Explainer makes things simple.
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