Choose Moving if you’re moving into a new property and need an energy account from your move-in date. Choose Switching if you’re staying at the same property and changing energy retailer.
Moving to a new property
We’ll arrange the connection or account setup for your nominated move-in date. Distributor connection fees may apply, and some connections require advance notice or access to the meter.
Switching at your current property
We’ll arrange the transfer from your current retailer. Changing retailer should not interrupt your energy supply.
Gas and electricity can have different transfer timeframes. We’ll let you know when your transfer is complete.
If you already have an account with us and want to change your plan, use our plan-switch form.
Contact us for help with your move-in date, connection requirements or the correct application option.
