If your bill includes a Best Offer message showing that another 1st Energy plan may cost less for you, you can choose to switch plans.
To switch your plan, use our plan-switch form. This form is for all 1st Energy customers, including former Energy Locals Retail customers.
Before you switch, check the rates, fees and other plan details so you know what will change.
If you have a question about the Best Offer message on your bill, please contact us.
Contact us
Account number starts with 1, 2, 3, 4 or 5
Account number starts with 9
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