A Standing Offer is a default electricity offer that acts as a safety-net option for customers who are not on a market offer.
Standing Offer prices and conditions are subject to energy regulation and may differ from the market offers available from 1st Energy.
If you’re on a Standing Offer, you can compare our current plans to see whether another offer may suit you better.
If you receive concessions or have life support equipment registered at your property, make sure your account details are up to date so the appropriate protections and support can be applied.
To request a different plan, use our plan-switch form.
Contact us for help with your current offer or to request Standing Offer information for your account.
Contact us
Account number starts with 1, 2, 3, 4 or 5
Account number starts with 9
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